Terms and Conditions

Deposits & Cancellation Policy

 

We require 50% deposit prior to booking. The other 50% of the treatment price will be taken on the day. The deposits for any cancellations or rescheduling made within the 24-hour time of your appointment will be kept and can’t be refunded.

Cancel or reschedule for free anytime outside of the 24-hour cancellation period to avoid being charged.

Gift Vouchers

 

When booking a treatment using a gift voucher, you will not have to pay a deposit. However, we will need the gift voucher code so it can be redeemed later or charged within our cancellation policy.

Our gift vouchers can be used any time – they do not have an expiry date

Gift Vouchers can only be bought online or in-store. We do not post vouchers to you.

Please contact us on 01634 826 081 to book your voucher.

Other Terms and Conditions

 

We can’t accept bookings for anyone under the age of 18 for any of our treatments.

Unfortunately, we can’t reserve any appointments without a deposit at the time of booking.

Any inappropriate behaviour in-store, over the phone or in treatment rooms will not be tolerated and would result in a complete ban from using our services